HOT WEEK COM 15%OFF + FRETE GRÁTIS PARA TODO BRASIL!

DEVOLUTION

Return Conditions - Store Credit.

We will only return products worth more than 500.00 reais.

The customer may return purchased products subject to the following conditions:

(i) The products must have the manufacturer's labels and seals;

(ii) The products must be in their original packaging, accompanied by a manual and all its accessories, including, for example, protective shoe boxes/bags, jewelry bags, plastic packaging and swimsuit and bikini protection stickers, warranties and brochures;

(iii) The products must not have been washed and/or show signs of use, such as odors, stains, grooves and sewing adjustments.

All products received will be submitted to an evaluation, in order to verify if the return fulfills the requirements stipulated in this Policy.

As long as the returned product meets the requirements stipulated herein.

In the case of exchanges, the customer will receive, through the Customer Service Center, all the information for the exchange for the new product, and if the value of the chosen product exceeds the value of the complaining product, the customer must arrange payment for the difference.


Share this post